MemberZone - Membership Management SoftwareChamber Software - Membership Management Software

September 2012 Software Updates

September 13, 2012
This collection of updates will allow you to work faster, target your social media audience, and make your life easier. Many of these are from user requests. If you have features you’d like to see as part of the software, make sure you’re using the feedback request area (the light bulb!) to submit ideas and track results.
Streamlined credit card processing inside your software* 

Now you can process your member's credit card right inside your software when receiving payments for invoices or when creating a sales receipt. 

Find this new selection when choosing New Payment or New Sales Receipt from the Members Account tab or the Billing Center.  After selecting a Payment Method of Credit Card, this new selection will appear, allowing credit card processing on the spot.  

This feature is only available to those with Billing and for those using Authorize.Net, Beanstream or Paypal Website Payments Pro.  Heartland Payment System users will be provided a similar option in an upcoming release.  Check out all the details in Help/Info.
*Note: Plus users only

View SMS Subscriber List
Are members opting into your SmartText messaging group?
Drill down into your list of SMS subscribers to see their phone number and the date they joined. 

Click the Total Subscribers displayed on the Statistics tab in your SmartText module or click any quantity shown next to your groups to view a simple but informative list.

Knowing who is on your list makes it easy to troubleshoot and answer questions.

Your audience is mobile - - reach them more effectively by using SmartText!  For more information, see SmartText under Help/Info.

Focus on pertinent results

A new filter added to the Open Invoices report allows you to get right to the numbers that matter.  See only open invoice totals, only credits and payments, or see everything all at once.  Billing only.

Targeted Social Media Event Publishing*
This simple drop-down menu allows you to choose exactly which calendar should be published!  Select which specific event calendar should be sending automatic posts to your social media.  Find this new setting under Setup->Social Network Publishing.
*Note: Plus users only

There are over 30 new features represented in the following list and represents hundreds of development hours. While not all will apply to all users, many will find these updates valuable in streamlining day-to-day activities. As always, we appreciate your candid feedback.

Other Updates
  • Groups: Group roster download contains new column to indicate whether group member is disabled.
  • Reports: Member Contact Report download contains new column to indicate the total number of recipients, especially useful when counting the number of eReferrals in a download.
  • Members: Inactive staff names no longer appear as available selections in the Members->General tab Chamber Sales Rep drop-down list.
  • Membership Application: reCaptcha validation tool on the online Membership Application form returns a message if either missing or invalid information is entered; fields remain populated.
  • News Releases: For ease of use, the News Release categories list now displays the associated public URL. See Setup->News Release Articles Types. *Plus users only
  • Member to Member Deals: A new selection under Setup->Hot Deal Settings allows you to turn off the automatic M2M links from public display but still allow members an ability to add M2M deals from their Member Center. *Note: links placed on your website by your web designer are still under their control. *Plus users only
  • Events:
    • Event Sponsor report download includes columns for sponsor fee item names and their corresponding prices, generating one column for each fee item and one corresponding column for each item.
    • Mobile event page includes registration link when enabled for that event *Plus users only
    • Event registration email notifications will come from no-reply@ instead of support@ eliminating extra emails resulting from out-of-office replies back to Customer Support.
  • Customer Service:
    • New message area and additional alert messages are available for use by the Customer Service team on the Dashboard for better communication
    • New "Share my screen with Customer Service" link on the Dashboard gives quick access to additional interactive support when directed by a support agent.
  • ChamberMaster Billing:
    • ACH Monthly batches have an option to filter by members status.
    • A/R Aging reports contain new option to filter by A/R Account.
    • Sales reports contain new option to filter by member join date. If a member does not have a join date, their creation date is used.
    • Sales by Item report includes a new filter to exclude write-offs.
    • Deposit screen allows filtering that includes multiple payments types at once.
    • Users are now able to specify an account from their Chart of Accounts to be used in place of the default Undeposited Funds virtual account, particularly useful for Peachtree customers.
    • Member Bill Pay screen automatically assigns the currently logged in rep as the person responsible for entering the payment instead of a drop-down selection.
    • Fee Items, when set to inactive, will present options to either remove the fee from the member or remain on the member account. Inactive fee items are not included on renewal billing when left on an account.
    • A fee item is now required when creating a credit memo.
    • Thank you letters include a filter to exclude Voluntary fee items.
    • Filter results by specific Event on Open invoices, Batch Summary, Invoice Summary, and Collections report.

Providing new features and more benefits is something that MicroNet, Inc. is committed to. Software release features are often generated from your feature requests. Those requests may be combined or adapted to fit with other requests or in response to industry related changes. We listen, evaluate, and implement based on greatest impact, most-requested, ability to integrate, and time-saving implication.  In evaluating the benefit of one software release over another, realize that sometimes the updates have required much programming time but are not visible in tangible terms.  Thank you for the opportunity to serve you and your members.